FNH 212 - Essentials of Supervision

Provides practical advice for dealing effectively with people in a hospitality and healthcare work environment. Topics include: effective communication, orientation and training, managing productivity, coaching, discipline, team building managing conflict and professional development. Introduced information on using voice mail and e-mail effectively, sexual harassment, training methods and team development.

Co-requisites: NONE

Prerequisites: 15 credit hours in FNH courses.

Credits: 3(Lec: 3)