Feb 28, 2020  
2018-19 College Catalog 
2018-19 College Catalog [ARCHIVED]

Medical Office Support Major Information

This major prepares students for the following career categories: Medical Office Assistant; Medical Receptionist; Medical Office Specialist. The Medical Office Support program prepares individuals, under the supervision of office managers and other professionals, to perform administrative duties in a medical, clinical, or health care facility/system office environment. Includes instruction in general office skills, data processing, office equipment operations, principles of medical record-keeping and business regulations, medical/clinical office procedures and communication skills.

Department of Business Technologies


Toledo-area Campus

Phone Number


Libby King, Chair Heritage Hall 106M (567) 661-2142 elizabeth_king2@owens.edu
Ann D. Theis, Dean Heritage Hall 106Y (567) 661-7280 ann_theis@owens.edu


Accredited by the Accreditation Council for Business Schools and Programs (ACBSP) through February 15, 2022.  For more information concerning accreditation standards contact the Accreditation Council for Business Schools and Programs (ACBSP), 11520 West 119th Street, Overland Park, Kansas, 66213, phone number 913-339-9356, web address  www.acbsp.org.

Student Learning Outcomes

Student will be able to:

  • Demonstrate competency in the use of computer application software.
  • Demonstrate effective communication.
  • Apply workplace skills related to the field of office administration.
  • Employ appropriate customer service skills.
  • Identify and perform basic problem solving and critical thinking skills to solve problems.
  • Demonstrate effective research skills and tools related to the job.
  • Identify medical ethics and law pertinent to the allied health and related professions.
  • Demonstrate proficiency in the use of medical terminology.
  • Demonstrate the understanding of patient data, billing, insurances, and collections.

Professional Portfolio

Students are required to complete a professional portfolio as a part of the OAD program. The portfolio starts with one of the first courses (OAD 135 ) and is submitted for assessment in OAD 293 .

Employment Opportunities

Students can find employment in areas including but not limited to:

  • 31-9094 Medical Transcriptionist
  • 31-9099 Healthcare Support Workers
  • 43-4071 File Clerks
  • 43-4171 Receptionists and Information Clerks
  • 43-6013 Medical Secretaries
  • 43-9021 Data Entry Keyers
  • 43-9061 Office Clerks, General

This information is available at JobsOhio Network - Northwest Ohio, ohiolmi.com/proj/OhioJobOutlook.htm